Terms of service

Terms of Service

Last Updated: September 27, 2026

Welcome to Studio96. By accessing our website or placing an order with us, you agree to the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. General

Studio96 sells custom-made grillz and related products. By using our website or placing an order, you confirm that the information you provide is accurate and that you are legally able to enter into a purchase agreement.

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page.

2. Custom Products

Our grillz are custom-made based on the customer's selected design, material, tooth count, and dental impression.

Because custom products are made specifically for each customer, they may not be eligible for return or exchange due to a change of mind or personal preference.

Minor variations in appearance, finish, stone placement, or other details may occur because each piece is individually made.

3. Impression / Mold Kit

For orders requiring an impression kit, customers are responsible for carefully following the instructions provided with the kit.

The completed impression must be returned to Studio96 according to the provided instructions.

Production will begin after an acceptable impression is received and approved.

If an impression is unusable, incomplete, damaged, or otherwise unsuitable for production, Studio96 may require a new impression before continuing the order.

Additional impression kits may require an additional fee.

4. Fit

Our grillz are custom-made using the impression provided by the customer.

Proper fit depends on the quality and accuracy of the impression. Customers are responsible for following all impression instructions carefully.

If you experience a fit issue, contact Studio96 as soon as possible so we can review the situation and determine the appropriate solution.

Studio96 is not responsible for fit issues resulting from inaccurate, incomplete, distorted, or improperly made impressions.

5. Orders and Payments

Orders must be paid in full before production begins unless otherwise agreed.

Once an order has entered production, changes or cancellations may no longer be possible.

Studio96 reserves the right to refuse or cancel an order in cases involving payment issues, suspected fraud, inaccurate information, or circumstances that prevent us from properly completing the order.

6. Production Times

Production times vary depending on the product, design, material, impression quality, and current order volume.

Any production timeframe displayed on our website is an estimate unless otherwise stated.

Unexpected delays may occur due to manufacturing, shipping, holidays, material availability, impression issues, or circumstances outside our control.

7. Shipping

Customers are responsible for providing a complete and accurate shipping address.

Studio96 is not responsible for delays caused by shipping carriers, incorrect addresses, or circumstances outside our control.

Customers should monitor their tracking information and contact us promptly if there is an issue with delivery.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply.

8. Returns and Exchanges

Because our grillz are custom-made specifically for each customer, custom grillz are generally not eligible for returns or exchanges due to a change of mind, incorrect selection, or personal preference.

If you receive a product that is defective, damaged, incorrect, or does not match your confirmed order specifications, contact Studio96 promptly after receiving your order.

We will review the issue and, when appropriate, may offer a repair, remake, replacement, or other resolution.

Please do not send an item back without contacting us first.

9. Order Changes and Cancellations

Please carefully review your order before completing your purchase.

Requests to change the design, material, tooth count, color, or other specifications must be submitted as soon as possible.

Once production has started, changes may not be possible and additional charges may apply.

Cancellation requests will be reviewed based on the current status of the order.

10. Product Care

Customers are responsible for properly caring for and maintaining their grillz.

Do not intentionally bend, modify, reshape, cut, or otherwise alter your grillz.

Studio96 is not responsible for damage caused by misuse, accidents, improper care, unauthorized modifications, or normal wear and tear.

11. Dental Disclaimer

Studio96 is not a dental office and does not provide dental diagnosis, treatment, or medical advice.

Our products are cosmetic dental accessories and are not intended to diagnose, treat, cure, or prevent any dental or medical condition.

If you have concerns about your teeth, gums, bite, missing teeth, damaged teeth, or oral health, consult a licensed dental professional before purchasing or using grillz.

12. Customer Information

Customers agree to provide accurate information necessary to complete their order, including contact information, shipping information, tooth specifications, and other requested details.

Studio96 is not responsible for issues caused by incorrect or incomplete information provided by the customer.

13. Intellectual Property

All content on the Studio96 website, including logos, photographs, graphics, product descriptions, videos, designs, text, and other materials, belongs to Studio96 or its respective owners.

Content may not be copied, reproduced, modified, distributed, or used without permission.

14. Website Use

You agree not to misuse the Studio96 website, interfere with its operation, attempt unauthorized access, or use the website for fraudulent or unlawful purposes.

Studio96 reserves the right to restrict or terminate access to the website when necessary.

15. Limitation of Liability

To the extent permitted by applicable law, Studio96 will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

16. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, advertising, reviews, and other business functions.

Your use of those services may also be subject to the terms and policies of the respective third-party providers.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how Studio96 collects, uses, and protects information provided through our website.